Advantages of connecting webshops to your Warehouse Management System
Experts expected massive growth for the E-commerce industry in 2020. Add the corona pandemic on top, and expansion of the industry isn’t only explosive but also exponential. Not just for the actual webshops themselves but also businesses active in E-fulfilment. If you wish to meet the enormous demand, it is more important than ever to work efficiently. Linking your customers with an online shop to your Warehouse Management System makes it possible due to the digitalization of communication. So, instead of an e-mail, you receive a notification directly and automatically sent by the system through the Portal. In this blog, we tell you all about the benefits of linking webshops to your WMS.
1- It enables efficient digital communication
It all starts with the consumer ordering a product on your customers’ online shop. The Portal between the webshop and your Warehouse Management System sends an automatic notification to you warehouse employees’ phone. All he has to do, is pick the order, package it and hand it over to the delivery service. Working with hybrid software makes sure that administrative handling of processes can also be done directly and on the spot.
2 – Track and Trace adds value for your customers and suppliers
As soon as the delivery sends the consumer can follow the package through the convenient Track and Trace function. The Warehouse Management System easily links to delivery services such as DHL, GLS, and Post NL. One of the most frequently asked questions for webshops is; When will my package be delivered? With the convenient link, you add value for your customer by supplying the consumer insight into the package location.
3 – You offer your customer real-time and optimal insights
The link goes beyond all the above. It also offers your customer optimal insight into stock and data. For example, the stock automatically synchronizes with your own system and webshop. This ensures that your customers, the webshops, can always see if an item is on stock. This also holds when quick changes to inventory are made, for example through a sale or mutation.
With this knowledge, they can easily take action and, for example, place orders to resupply. These products then arrive at your warehouse. The Portal enables an acknowledgement of receipt with the push of a button. It also shows what has been delivered, how much, if everything is correct, etcetera. This way customers are always up to date on all activities.
4 – Send invoices with the push of a button
All those webshops rent a space in your warehouse. The warehouse Management System by Adaption offers an automatic rental space calculator. The system calculates and generates an invoice based on several variables, such as time unit, dimension and weight. Through the Portal, you may keep your customers up to date on adjustments in rental fees and effortlessly send the invoice over.
Due to the boom and bust cycles within the E-commerce industry, you as an E-fulfilment business need to be flexible. Communication and working quickly and efficiently with your customers is essential. The Warehouse Management System by Adaption offers all these advantages and more.
Would you like more information? Please feel free to contact us or have a look at our WMS product page!